Our services

Project Management

Warehouse by Design provides a Project Management overlay to each and every job so that your key personnel can focus on what they do best. Our project management process helps to prepare for each individual project with consideration down to the final miniscule detail. Our PM overlay would begin at the quote request with an application specification check, inventory check and overall work summary estimate. This same project manager will follow each and every task order from request to punch completion at every step along the way.

Installation

Warehouse by Design has over 500 years of combined commercial furniture installation experience. Our highly experienced and driven leads ensure that your project is delivered on time every time. We work hand in hand with the dealership, manufacturer and logistics company to ensure that we are ready for your project to begin. Once the furniture is onsite, our experienced staff will work hard to get your project up and running. Warehouse by Design has installed over 7,500 workstations in Colorado over the last 18 months and have worked closely with many major contractors in that time. Our leads have developed a fantastic reputation for working closely with low voltage crews and electrical contractors to make sure that the installation of your systems happens efficiently and effectively! Whether you are looking to install 1 office or 5,000 stations, we have the experience and desire to show you what it’s like to work with an installation company that is out to de-commoditize our industry!

Receiving

Warehouse by Design provides full receiving services both direct to site or to our warehouse facility. Our warehouse is fully staffed Monday – Friday (7:30-4) and on Saturday by appointment. We are able to receive, inspect, and hold product for your upcoming projects, or our staff can receive product directly to your facility as well. Staff members are available any time by appointment to meet the demands of any market. Our warehouse operations staff will notify you of product received within 48 hours of it hitting our dock and being processed into our warehouse.

Storage

Warehouse by Design operates our own warehouse facility to store and protect your product. Product is received, catalogued and then placed for safe keeping until your project is ready to install. Our facility is fully secured and climate controlled to ensure that your product leaves in the exact condition that it arrived. Storage is available for new and existing product, and we can store your product during a renovation or reconfiguration. Warehouse by Design also offers storage of attic stock product so that you can have what you need when you need it!

Reconfiguration

Warehouse by Design offers complete reconfiguration services. If your space needs a refresh but you would like to use your existing assets, we can help! Our staff can assist with redesigning and reconfiguring your space to better suit your needs! Our crew is experienced in all lines of commercial furniture and can help you understand what is needed to make your space work for you. We can accommodate any size job - we’ve reconfigured and reorganized a 3-person office, as well as optimized over 1,200 stations to assist in decommissioning a 120,000 sq. ft. office building. Our unique position as a furniture installer ensures that you won’t feel pressured into buying new assets or disposing of what you already have. Our dealer network will be able to assist with any additional needs that you may have for your newly renovated space!

Advanced Technology

Our lead installers and project managers are each trained in communication using tablets and smart phones that they carry with them in the field. Our staff is connected in real time with our clients in the cloud - using Microsoft 365, Dropbox and SharePoint we can connect with our clients no matter how far away they may be. Our staff is also trained and efficient at using and interacting with Plan Grid to ensure that all punch items are addressed as quickly as possible! With the status of your project(s) always at your fingertips, you will never be left wondering about progress.

Imagine each of your projects being managed from front to back with one thing on our mind, “Leave a positive impression on each and every person we serve.” Our approach is to give you the service that you and your employees deserve at a price that you already pay. We are eager to show you what true value embodies.

Warehouse by Design has an internal process unlike any other installation company in the state of Colorado. We work to identify, teach and grow installers and project mangers within our company and identify key personnel from the industry to help grow our brand and our reputation. In 2011, we developed a 9-tier structure to our installation/project management staff. New employees are given a comprehensive review and graded on experience, knowledge, leadership and communication skills to be placed in our system. Each year, every WBD employee is given two performance reviews (one in the summer and one promotion eligible review in the winter). This not only keeps a knowledgeable and motivated staff, but also creates a career and goal oriented atmosphere within the company. Our retention rate is incredibly high for the industry and we have recently been able to recruit some of the more talented furniture installers in the industry.

Our team is in front of your customer and leaves an important impression about what your organization represents and the quality standards that you employ. Our team knows that the impression that we leave is critical and a point of pride for each and every member of our team. We utilize a uniform color process to incent our employees and inform our clients. Overall, our employees move up in class of installer based on criteria set by our board to include, but not limited to, system certifications, positive client reviews, and company commitment. You can be assured that on your projects, our personnel will not only get the job done based on a higher standard, but will visually be represented in a very professional manner. More specific information regarding our specific company structure is outlined below with a brief summary of the basic expectation for each installer/project manager.

Grey Shirt Roles and Responsibilities:

Grey Shirt installers are considered installers in training. These are anywhere from day 1 employees to installer protégés with 4-10 years of experience. Everyone starts somewhere in this industry and these installers serve a very important role while constantly receiving hands on training to become furniture install experts themselves. Primary roles for Grey Shirt installers include worksite organization, cleanliness and safety. These installers are also critical to distribution and organization of product for installation preparation. Each grey shirt is to work hand in hand with an orange shirt installer once installation/ decommission begins as to assist, train and learn the processes.

Orange Shirt Roles and Responsibilities:

Orange Shirt installers represent our experienced installers and Project Managers in training. These installers have been trained and have experienced our culture for at least 1 year. They have between 4 and 15 years of experience either inside our organization or from outside our team. The one thing this group has in common is that they are well versed and experienced in the installation world. These installers are the core of our business. These worker bees of our organization take all of the intimate planning and detailed preparation and implement it for our customers. These members of the team take great pride in executing projects swiftly and efficiently. They’ve either been in our organization for a minimum of 4 years as an understudy or have served the furniture industry outside of WBD for at least 7 years and shown a competency in our service levels and expectations

Black Shirt Roles and Responsibilities:

Our Black Shirt installers are also considered our Project Managers/Supervisors. These employees range from 5-25 years of experience and have passed all standards set by our organization to lead and implement projects. Our PM’s are given quite the expectation load. PMs begin their process at the task order request with intimately discussing and preparing man-hour estimates for our bidding team. They are also responsible for attending and contributing to pre-project meetings and conference calls. Once the project begins, they are responsible for the overall management of the project from assembling the team to safety meetings and setting daily and weekly targets and goals for the team. On a daily basis our PM’s serve as the communication path between the jobsite and our customer. Their daily communication is a key component of their job. Once the project ends, their role transitions to punch and follow-up requirements on a per job basis.

In addition to the 9-Tier structure of our installation staff, Warehouse by Design assigns a project Executive to each and every project/client that we have. These project executives are either Company Owners or members of the senior sales staff. While their main role and focus for the business are more behind the scenes and less on the front lines, we find it imperative that these individuals remain involved with our clients and our staff. This keeps our staff engaged and connected form the very top all the way to the greenest member of the team. What that ensures is that each and every client receives the very best that WBD can offer. Our leadership never loses perspective and can always speak to individual situations with regard to a client or project.