SHANNON BROOKS – Owner and Principal

As Owner and Principal of Warehouse by Design, Shannon is focused on building lasting partnerships with manufacturers, dealers, and commercial clients across the country. Since joining the ownership team in 2006, he has helped transform Warehouse by Design into a trusted installation partner known for exceptional communication, operational excellence, and reliable project execution.

A graduate of Yale University with a degree in Applied Mathematics and a concentration in Economics, Shannon approaches every business relationship with both analytical precision and a long-term perspective. His leadership has driven the development of scalable systems and project management processes that allow Warehouse by Design to consistently deliver complex installations with confidence.

Today, Shannon’s primary focus is strengthening client relationships, expanding strategic partnerships, and supporting the continued growth of the company. While Warehouse by Design’s experienced Project Managers lead day-to-day project execution, Shannon remains actively engaged in ensuring every client receives the responsiveness, accountability, and personalized service that have become the foundation of the company’s reputation.

For Shannon, success is measured not only by a completed installation, but by becoming the partner clients trust on every project that follows.

KIRK HOFFMANN – Chief Operating Officer and Co-Owner

Kirk’s journey with Warehouse by Design began in 2005 as a commercial furniture installer. Through his dedication, leadership, and commitment to excellence, he advanced through every level of the organization before becoming Co-Owner and Chief Operating Officer. That firsthand experience continues to shape the way he leads today, giving him a unique understanding of every phase of a successful installation.

As COO, Kirk oversees operations, estimating, and project strategy, ensuring every project is built on thoughtful planning, accurate budgeting, and operational excellence. His ability to bridge the gap between field execution and executive leadership helps Warehouse by Design consistently deliver complex installations with precision and confidence.

Before joining Warehouse by Design, Kirk trained and competed as a member of the U.S. Olympic Judo Team. The discipline, resilience, and relentless pursuit of improvement that defined his athletic career remain central to his leadership philosophy today. He challenges the team to continually raise the bar while fostering a culture built on accountability, professionalism, and mutual respect.

While Warehouse by Design’s Project Managers lead day-to-day execution in the field, Kirk remains closely involved in operational planning and project oversight, providing the guidance and support that help every team deliver an exceptional client experience.

For Kirk, great operations aren’t measured solely by efficiency—they’re measured by a team that performs with consistency, professionalism, and pride on every project.

TERRY SHROYER – Project Manager

Terry brings a rare combination of project leadership, exceptional communication, and technical expertise to every installation. After beginning his career in nursing, he joined Warehouse by Design in 2008, where his calm demeanor, attention to detail, and ability to build trust quickly made him a natural fit for project management.

Today, Terry manages commercial furniture installations throughout Colorado and the surrounding region, serving as a trusted point of contact for manufacturers, dealers, field teams, and end clients. His proactive communication and approachable leadership style help projects run smoothly while giving clients confidence that every detail is being managed with care.

Beyond project management, Terry is one of Warehouse by Design’s most skilled furniture repair specialists. His expertise in repairing and restoring products often eliminates unnecessary replacements, reduces punch list items, and accelerates project closeout—saving clients both time and money while ensuring the finished installation reflects the quality of the products being delivered.

Terry also plays a key role in developing the next generation of Warehouse by Design professionals. As the company’s lead trainer, he mentors new team members in both technical craftsmanship and the culture of communication, accountability, and professionalism that defines every project.

For Terry, the goal is simple: deliver an installation experience where clients feel informed, supported, and confident from the first day on site through the final walkthrough.

Pat Terry – Project Manager

With more than 20 years of experience in commercial furniture installation and project management, Pat brings a comprehensive understanding of every phase of the project lifecycle. Having worked across multiple facets of the commercial interiors industry, he knows what it takes to keep projects moving, stakeholders informed, and installations executed to the highest standard.

Pat specializes in managing complex, multi-site, and high-security installations throughout the United States. His proactive approach, attention to detail, and commitment to clear communication ensure that manufacturers, dealers, and end clients have confidence from pre-installation planning through final completion.

Whether coordinating logistics, leading field teams, or navigating challenging project environments, Pat’s focus remains the same: delivering a seamless installation experience that reflects the quality of your brand.

Marcus Hardeman – Project Manager

For more than 15 years, Marcus has been a cornerstone of the Warehouse by Design team, building lasting relationships through exceptional service and an unwavering commitment to the client experience. His philosophy is simple: every project is an opportunity to earn trust by going above and beyond expectations.

As a Project Manager, Marcus is known for anticipating client needs, resolving challenges quickly, and making every stakeholder feel supported throughout the installation process. Whether coordinating with manufacturers, dealers, or end users, he understands that great project management is about more than schedules and logistics—it’s about creating confidence and making every client feel like they’re the highest priority.

Marcus’s dedication to service extends beyond the scope of the project itself. He consistently looks for opportunities to add value, solve problems before they escalate, and ensure every installation reflects the professionalism and care that define Warehouse by Design. His genuine commitment to people has earned the trust of clients who know they’ll always have an advocate on their side.

For Marcus, a successful project isn’t measured only by a completed installation—it’s measured by a client who can’t wait to work with Warehouse by Design again.

Isaac Alvarez – Project Manager

Since joining Warehouse by Design in 2012, Isaac has built his career by embracing every opportunity to learn the business from the ground up. Beginning in warehouse operations before advancing to installation, logistics, and transportation, he developed a comprehensive understanding of every phase of a commercial furniture project. Today, that experience makes him one of the company’s most versatile and capable Project Managers.

Isaac specializes in managing installations within some of the most complex and logistically demanding environments, including higher education campuses where coordination, flexibility, and precision are essential. Working in highly visible settings with firm deadlines and multiple stakeholders, he excels at keeping projects organized, communicating proactively, and adapting to changing conditions without compromising quality or schedule.

His broad operational experience allows him to anticipate challenges long before they reach the jobsite, helping clients navigate complex installations with confidence. Whether coordinating deliveries, managing field teams, or solving logistical obstacles, Isaac is known for staying calm under pressure and delivering when every detail matters.

For Isaac, every successful project is built on preparation, teamwork, and the commitment to deliver when it counts most.